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Hapis BMS Suite

Privacy policy for Hapis BMS Suite

Last updated: 06.09.2024

Hapistech Solutions Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when using Hapis BMS Suite, including its components: Hapis Watch, Hapis Monitor, Hapis Watch Mobile, Hapis Play, and Hapis Go.

1. Information We Collect

1.1 Personal Information: When you create an account or use Hapis BMS Suite, we may collect personal information such as your name, email address, phone number, and payment details.

1.2 Usage Data: We collect data about how you interact with Hapis BMS Suite and its components, including the features you use, your preferences, and device information (such as IP address, operating system, and browser type).

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your activity within the software and its components, and to personalize your experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve Hapis BMS Suite and its components.
  • To personalize your experience and offer customized content.
  • To process payments and manage billing.
  • To communicate with you regarding updates, support, and promotions.
  • To analyse usage patterns and improve software performance.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted service providers who assist us in operating Hapis BMS Suite and its components, such as payment processors or cloud hosting services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your data.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Objection: You can object to our processing of your data under certain conditions.

To exercise these rights, please contact us at contact@hapis.tech.

7. International Data Transfers

If you are located outside Mauritius, your information may be transferred to and processed in Mauritius, where data protection laws may differ from your home country. We will take appropriate steps to ensure that your data is treated securely.

8. Children's Privacy

Hapis BMS Suite, including its components, is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the software or on our website. By continuing to use Hapis BMS Suite and its components, you agree to the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: contact@hapis.tech
  • Mailing Address: 3rd Floor, HI TECH CENTER, Coastal Road, Pointe-aux-Sables, Mauritius