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Cold chain · Zambia

Cold-chain temperature monitoring

Continuous monitoring for refrigerated trucks, with alerts before a load goes out of range and a temperature record for every trip.

Temperature record

Read the journey as a record

A temperature value tells you about a point in time. A trace tells you when it changed, how long the change lasted and what else was happening around it.

For food, dairy, meat, fresh produce or pharmaceutical transport, the relevant range and the response procedure depend on the cargo. We agree measurement points and thresholds with your responsible team before configuring the system.

Prepared scenario

agreed range, 2 to 8 °C (example)04812no readingsdoor openedOne prepared journey, readings every 10 minutes°C

The drawing scrolls sideways. Everything in it is written out below.

Within the agreed range

Most of the journey sits inside the range agreed for the cargo. The value of the record is that it is continuous, so an exception is visible against everything around it.

Agreed range
2 to 8 °C (example)
Measurement point
Compartment sensor
Reading interval
Every 10 minutes
Written scenario with invented readings over one journey. Not a client record and not live data. Where readings are missing, the line stops rather than guessing a value.
Text version of this diagram

A temperature trace across one journey with the agreed range shaded, an excursion above the range, a door opening marked and a gap where no readings arrived.

  • Within the agreed range. Most of the journey sits inside the range agreed for the cargo. The value of the record is that it is continuous, so an exception is visible against everything around it. Written example: Agreed range — 2 to 8 °C (example); Measurement point — Compartment sensor; Reading interval — Every 10 minutes.
  • A reading crosses the threshold. The monitored point records a condition that needs review, and the configured alert reaches its recipients. The offered channels include SMS, email and WhatsApp, with the configuration and connectivity defined for your deployment. Written example: Peak reading — 11.4 °C (example); Duration above range — 38 minutes; Alert sent to — Driver, dispatcher, manager. Cargo disposition stays with the people authorised to make it. The record supports that decision.
  • Check the surrounding events. Door information and refrigeration-power status help investigate the timing of a change. Location can be added through Hapis Nav fleet tracking so the same picture includes where the vehicle was. Written example: Door — Opened 11:58, closed 12:09; Refrigeration power — No change recorded; Follow-up — Delivery stop confirmed by dispatcher.
  • A gap is not evidence. A missing update needs attention in its own right. A gap in the record is different from evidence that the temperature stayed within range, and the trace is drawn with a break rather than a line through it. Written example: Gap — 13:20 to 13:50 (example); Readings received — None in that interval; Checked — Device and connectivity. Sensor placement, checking and calibration all affect what a reading means.

From a threshold to a decision

  1. 01

    A reading crosses the threshold

    The monitored point records a condition that needs review. Thresholds are chosen for the load and the procedure.

  2. 02

    The configured alert reaches its recipients

    SMS, email and WhatsApp are the offered channels, configured for your deployment and the connectivity available.

  3. 03

    The team checks the surrounding events

    Door information and refrigeration-power status help explain the timing of a change.

  4. 04

    The responsible person follows the cargo procedure

    The record supports the decision. The decision itself stays with the people authorised to make it.

At delivery, keep the history with the journey

Export temperature history for your own records and for customer reporting. Agree the information required, the trip boundaries and retention before deployment, so the record serves the people who need to use it.

Temperature logs support investigation and reporting. Acceptance requirements, product handling and any certification process still need to be established for your particular cargo and operation.

Define the monitoring and the response together

Monitoring without a named recipient is only a chart.

  • Number of refrigerated vehicles and cargo types
  • Operating routes and journey lengths
  • Required monitoring ranges for each load
  • Who receives an alert, and who acts on it

What it monitors

What you can see and control

  • Temperature

    Continuous readings from the refrigerated compartment.

  • Humidity

    Readings for loads sensitive to moisture.

  • Door status

    Alerts when doors open and for how long.

  • Power

    Alerts when the refrigeration unit loses power.

  • Alerts

    By SMS, email and WhatsApp when a threshold is crossed.

Why it matters

What it changes day to day

  • Act before a load is lost, not after delivery.
  • Give customers a temperature record for each trip.
  • Find the doors, routes or units that cause temperature problems.

Who it is for

Typical users

  • Food and beverage distribution
  • Pharmaceutical and medical supply
  • Dairy, meat and fresh produce

How it works

From installation to alerts

  1. 01

    Survey and install

    We confirm what you need to monitor, fit the devices and check each one reports correctly before handover.

  2. 02

    Connect

    Devices send data to the cloud platform. You get user accounts, alert rules and the thresholds that matter to you.

  3. 03

    Monitor and act

    Watch live status on the web or mobile app, get alerts when something moves out of range, and review history when you need it.

Questions

Answered directly

Who gets the alerts?

You choose. Alerts can go to drivers, dispatchers and managers by SMS, email and WhatsApp.

Can we export temperature records?

Yes. Temperature history can be exported for each trip for your own records and your customers.

Does it also track the truck's location?

It can be combined with Hapis Nav fleet tracking so temperature and location sit in one view.

Talk to the Lusaka office

Get a quote in Zambia

Send the number of vehicles, sites or units and what you want to control. We reply with the right set-up and a quote.

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Responsible company in Zambia

HAPIS Tech Solutions Limited

About the Zambia office